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Shipping and Return Related FAQ

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Our Shipping and Return FAQ section is designed to address common questions about our shipping options, return policy, and RMA process. Whether you’re wondering about tracking your order, initiating a return, or replacing a defective item, this section provides all the details needed to ensure a smooth and hassle-free experience with Cable Leader.

What are Cable Leader’s shipping options?
We offer a range of shipping options to meet your delivery needs. During checkout, you can select from standard, expedited, and express shipping services. The availability and delivery times of these options vary depending on your location. For international...
Does Cable Leader ship internationally?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. Please check our Shipping Info page or contact ...
Can I use my own shipping account for orders?
Yes, Cable Leader offers the option to use their own shipping accounts for added convenience. To utilize this service, select your preferred carrier and shipping method at checkout, then enter your shipping account number.
Please note that this option...
How do I request an RMA number?
To request an RMA number, log in to your account, go to “My Account,” and select the RMA request option. If...
Who pays for return shipping?
If the return is due to an error on our part (e.g., incorrect or defective item), Cable Leader will cover the return shipping costs. If the return is for any other reason, such as a change of mind, the customer is responsible for all return shipping ...
Can I get a replacement instead of a refund?
Yes, if your item is found to be defective after the initial 30-day period, Cable Leader will offer a replacement during the product's warranty period. Please note that replacements are provided only for the same item and cannot be exchanged for a different...
What is Cable Leader's return policy?
Cable Leader accepts returns within 30 days of receipt, provided the items are in original condition and packaging. You will need a Returned Merchandise Authorization (RMA) number before returning any item. Shipping costs are non-refundable, and the ...
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status through our website or the carrier's tracking portal.
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