Cable Leader Shipping Policy

 

At Cable Leader, we are committed to providing flexible and reliable shipping options to meet our customers’ needs. This policy outlines our domestic and international shipping methods, estimated processing and delivery times, shipping costs, and steps to address any discrepancies.
Explore our comprehensive domestic and international shipping options below to choose the service that best suits your needs.
Please notes that all orders are shipped from our facility in Chino, California.

Domestic Shipping Options

We will ship your orders via UPS Ground, 2nd Day Air, 3 Day Air, Next Day Air, or USPS. The cost of shipping is based on (a) the shipping option you select when placing your order; (b) the total size and weight of your item(s), and (c) your ship-to address. To determine the shipping cost for your order, simply add all items to the cart, input your Zip Code, State and select your desired Shipping Method in our Estimate Shipping calculator. You will be shown a total shipping cost in your Shopping Cart.

Shipping Time and Destinations

Orders received by 2:00 PM PST are generally processed on the same business day. Orders received after this cutoff time will be processed within 24 to 48 hours. Shipping times are determined by the chosen shipping method and destination address. Cable Leader offers the following shipping options:

Domestic Delivery Method	Shipping Time	Availability
USPS Ground Advantage®	2-5 business days depending on your location. This is not a guaranteed service.	The United States (including Alaska, Hawaii, Puerto Rico and Guam)
USPS Priority Mail®	1-3 business days depending on your location. This is not a guaranteed service.	The United States (including Alaska, Hawaii, Puerto Rico and Guam)
UPS Ground	1-5 Business Days depending on your location. This is not a guaranteed service.	The United States (including Alaska, Hawaii, Puerto Rico and Guam) except P.O. Box
UPS 3 Day Select	3 Business Days Guarantee Service	All U.S. states except Alaska, Hawaii, Puerto Rico, Guam and P.O.Box
UPS 2nd Days Air	2 Business Days Guarantee Service	All 50 U.S. states and Puerto Rico with some limitations in Alaska and Hawaii except P.O.Box
UPS Next Day Air	Next Business Day Guarantee, normally by 10:30am depending on "SHIP-TO ZIP CODE"	All U.S. states (including Alaska, Hawaii, Puerto Rico) except P.O.Box
UPS Next Day Air Saver	Next Business Day Guarantee, normally by 3:30pm (business) and the end of the next business day (Residential) depending on "SHIP-TO ZIP CODE"	All U.S. states except Alaska, Hawaii, Puerto Rico, Guam and P.O.Box
UPS Next Day Air Early	Next Business Day Guarantee, normally by 8:30am, depending on "SHIP-TO ZIP CODE"	All 48 U.S. continguous states and Archorage, AK except Alaska, Hawaii, Puerto Rico, Guam and P.O.Box

*Please be advised that all guaranteed delivery times are commitments made solely by the carrier and are subject to the carrier’s terms and conditions. Cable Leader disclaims any liability for delays associated with these guaranteed services.

Estimate UPS Ground Shipping Times From Cable Leader

 

International Shipping Options

We will ship your orders via UPS Worldwide services. The cost of shipping is based on (a) the shipping option you select when placing your order; (b) the total size and weight of your item(s), and (c) your ship-to address. To determine the shipping cost for your order, simply add all items to the cart, input your destination and select your desired Shipping Method in our Estimate Shipping calculator. You will be shown a total shipping cost in your Shopping Cart.

Shipping Time and Destinations

Orders received by 2:00 PM PST are generally processed on the same business day. Orders received after this cutoff time will be processed within 24 to 48 hours. Shipping times are determined by the chosen shipping method and destination address. Cable Leader offers the following shipping options:

Internatonal Delivery Method	Shipping Time	Availibility
UPS Standard	Shipping time varies by destination	Availibility varies by destination
UPS Worldwide Expedited	2-5 business days depending on your location, typically delivered by end of day. This is not a guaranteed service.	Availibility varies by destination
UPS Worldwide Saver	1-3 business days depending on your location, typically delivered by end of day. This is not a guaranteed service.	Availibility varies by destination
UPS Worldwide Express	1-3 business days depending on your location, typically delivered by 10:30 a.m. or noon. This is not a guaranteed service.	Availibility varies by destination
UPS Worldwide Express Plus	1-3 business days depending on your location, typically delivered by 8:30 or 9:00 a.m.. This is not a guaranteed service.	Availibility varies by destination

 

Shipping Discrepancies

Customers are responsible for verifying the receipt of all items listed on the packing slip upon delivery. Any discrepancies must be reported to our Customer Service team within five (5) days of receipt to allow us to investigate and resolve the issue effectively. Reports of discrepancies submitted after this five-day period are ineligible for credit, regardless of circumstances.

Please be aware that Cable Leader is a seller and not the provider of transportation services. We rely on third-party shipping providers to deliver your orders, and therefore, Cable Leader cannot be held responsible for any issues caused by these carriers.

Additionally, Cable Leader cannot assume responsibility for delays that are outside of our control. This includes situations such as severe weather conditions, natural disasters, disruptions within the carrier’s network, customs processing delays for international shipments, or other unforeseen events. Estimated delivery times provided on our site are intended as general guidelines and may be affected by these factors.

It is also the customer’s responsibility to provide complete and accurate shipping information at the time of order placement. Cable Leader is not liable for any delays, additional charges, or loss resulting from incomplete or incorrect shipping information provided by the customer.

If you encounter any issues related to shipping, please don’t hesitate to reach out to our Customer Service team. We are here to support you and will do our utmost to help resolve any concerns promptly and effectively, ensuring a smooth and satisfactory delivery experience.